Customer Service Administrator

Posted on:

Thursday 7th September 2023

Overview of role:

Description:

We are recruiting for a Customer Service Administrator for our client, a busy medical supplies company based in Dublin 18.

Full-time, permanent position.

Hybrid working option available after probation.

Responsibilities:

Answering high-volume inbound calls
Liaising with clients via telephone, e mail and online system in a timely manner
Handling orders, queries on products, and complaints.
Generating and updating orders from customers in a timely manner
Ensuring all order details are inputted into the System
Providing accurate information for customers on products and delivery dates
Liaising with the warehouse to ensure order information and deliveries are kept updated.
Processing payments

Requirements:

Minimum of 2-3 years of customer service experience within the medical equipment or engineering background or within a faced paced call centre environment essential
Ability to deal with a high volume of incoming calls daily
Possess excellent communication skills with a professional and polite manner
Strong PC skills and previous experience working on Sage systems
Have a friendly attitude and the ability to work in a team and on your own initiative.

On Offer

Salary:
See description

Closing date:
30/09/2023

Reference number:
DL/PM46