Customer Service Administrator

We are recruiting for a Customer Service Administrator for our client, a busy medical supplies and distribution company based in Ashbourne, Co. Meath.
A full-time, permanent position with excellent career progression opportunities, this is a replacement role as the previous job holder has been promoted internally.

Responsibilities:

• Answering inbound calls, dealing with orders, queries on products, and complaints
• Processing orders from customers in a timely manner
• Ensuring all order details are inputted into the CRM System
• Providing accurate information for customers on products and delivery dates
• Creating and updating customer details and queries accurately on the internal database
• Processing payments

Requirements:

• Minimum of 2 years customer service / administration experience in a busy office environment is essential
• Ability to deal with a high volume of incoming calls daily
• Excellent customer service, sales, and communication skills.
• Strong PC skills and previous experience working on CRM systems
• Have a friendly attitude and the ability to work in a team and on own initiative

On Offer:

• This is a full-time permanent role, Monday to Friday
• Flexibility on working hours, can be 8am to 4.30pm/ 8.30am to 5pm/ 9am to 5.30pm
• Salary on offer €30k to €32k depending on experience, plus benefits including pension
• Excellent opportunities to progress