Service & Parts Administrator

We are recruiting for an experienced Service & Parts Administrator for our client based in Greenogue Industrial Estate, Rathcoole, Co. Dublin.

Salary on offer will range from €34k to €36k depending on experience.

You must live locally to Greenogue Industrial Estate or have your own transport as public transport to this area can be difficult.

In order to qualify for this position, suitable candidates must have the following:

• Minimum of 2 years administration experience within the transport / logistics industry
• Strong Excel skills
• Strong communication details with excellent attention to detail
• Live local or have their own transport

Duties:

• Assisting Service Manager in Service Department and Parts Department
• Telephone duties includes receiving calls & making calls to customers & staff (Customer breakdowns request, service request, parts enquires & hire enquiries)
• Entering customers’ requests onto internal system & send engineer jobs accordingly
• Check/Edit Engineers repairs/service jobs on Protean and process / invoice
• Create quotations for follow-up work noted on engineer’s jobs
• Follow up on quotations issued for work needed within seven days
• Any additional work/follow-up work required when authorized follow-up & obtain a Purchase Order number and input it onto Protean to process
• Update/Monitor service contract customers & contract hire fleet
• Update spends on maintenance/breakdowns/general outlay on the existing spreadsheets on Excel
• Order parts, book in deliveries / arrange returns to suppliers
• To actively promote the company’s quality standards with particular emphasis on service excellence
• Ensuring all administrative work related to your role is dealt with efficiently and promptly
• To be aware at all times of potential security risks and report to your manager.
• Ensure you maintain an up to date knowledge of all company procedures and Health & Safety Procedures.
• Any other duties (within reason) that may be assigned to you